Emergency Services

NOTE: Whilst aiming to provide helpful and accurate information, we accept no liability for errors or omissions.

POLICE, FIRE and AMBULANCE - phone 999.
Police - when it's less urgent than a 999 call - phone 101
Medical help - when you need medical help or advice fast but it's not a 999 emergency - phone 111
Fire & Rescue Service - when it's not a 999 emergency, phone 030 030 8623
If you've a hearing or speech disability, you can send an emergency text message to 07786 208999 stating your location and the nature of the emergency. Click here for more information.

A defibrillator is located just inside the entrance door of Garrigill Village Hall which has 24 hour access. If you suspect someone is having a heart attack, ask at Garrigill House (opposite the Hall) for the box code or phone 999 for emergency help and ask for the code for opening the defibrillator box. You will need to give the village name ("Garrigill") and the village hall postcode CA9 3DS. If possible, send someone for the defibrillator whilst you stay with the person in case CPR is needed.

The Alston Medical Practice, The Surgery, Cottage Hospital, Alston CA9 3QX tel: 381214  Open weekdays 8.30am to 6.30pm (4.30pm Tuesdays and Thursdays). Closed Saturday, Sunday and Thursday lunchtimes 12.30 to 1.30pm. For out of hours help, try phoning the surgery who may direct you to an out-of-hours service or phone the NHS on 111 who "will assess your needs safely and effectively and direct you to the right NHS service."

The nurse-led treatment services at Alston Community Hospital have been discontinued. Minor injuries are now treated at Alston Medical Practice.
The Urgent Care Centre at Hexham General Hospital, Corbridge Road, Hexham NE46 1QJ (28 miles from Garrigill) tel: 655388 provides treatment for minor injuries and less serious conditions between 8am and 10pm.
For 24 hour accident and emergency:
Cumberland infirmary, Newtown Road, Carlisle, Cumbria, CA2 7HY (33 miles from Garrigill) tel: 01228 523444 - ask for A&E. The A&E department has separate access and car parking to the left of the main hospital entrance. 

Royal Victoria Infirmary, Queen Victoria Road, Newcastle upon Tyne, NE1 4LP (46 miles from Garrigill) tel: 0191 233 6161 - ext 26100 or 26200

POLICE (non-emergency)
Alston Police Station at Townhead has no public reception. If you wish to see an officer there, telephone 101 to make an appointment. To contact the local Rural Police Community Support Officer, phone 101 then extension 2 then 45336. Brampton Police Station, Longtown Road, Brampton, CA8 1SJ and Penrith Police Station, Hunter Lane, Penrith are open from 9am until 1pm Monday to Saturday: tel: 101.

The Samaritans are here 24 hours a day, 365 days a year. If you need a response immediately, it's best to call us on the phone tel: 08457 909090

Dr Jim Fotheringham Alston Dental Practice on Thursdays only at Alston Cottage Hospital, Alston CA9 3QX tel: 381511
Other days (emergencies only): The Dental Surgery, Market Place, Brampton, CA8 1RW tel: 016977 3015. The out of hours emergency dental service is through Dental Direct tel: 01228 603900

Old Stone Vets, 6 Skelgillside, Nenthead Road, Alston, CA9 3TR tel: 381792 (24 hours)

Alston Pharmacy, Front Street, Alston, Cumbria CA9 3QP‎ tel: 381259