Bunkroom User Guide
Welcome to the Village Hall Bunkroom. These notes are to help make your booking as enjoyable and trouble free as possible.
You will find the bunkroom entrance at the far end of the main building. The door key is kept in a push-button combination locked key box by the door. We tell you the combination in our booking confirmation email. If there's a problem gaining access, please use the main hall entrance door which has a key box with the same combination code. Please replace the key each time after use and check that the door is properly locked when you leave. The public toilets at the front of the building are managed by the Hall Trustees. They are open 24 hours a day.
If you're arriving by car there's a single off-road parking space at the front of the hall and a public parking area opposite the village store. There is no designated parking to the rear of the hall or permitted vehicular access along the side passageway.
Baggage left at the village hall in advance of your arrival is entirely at your risk as we accept no responsibility for its safety and security. You are welcome to give your courier the bunkroom door key code and request that your baggage be left in the bunkroom.
When you arrive, familiarise yourself with the location of the fire exits, fire extinguishers and first aid kit. Keep the fire exits clear at all times. Nothing should be left in the corridor or stairs to ensure these routes are clear.
If the fire alarms go off, ensure everyone leaves the building immediately. The muster point is on the village green by the phone box. Call the Fire Brigade by dialling '999' from the phone box on the village green. Contact one of the people mentioned at the end of this Guide.
The heating is controlled from timers in the boiler room, which should have been pre-set for your visit. All the radiators have thermostatic valves. Adjust these to give the level required in the parts of the building you are using. When you leave, please turn the valves down to their lowest setting.
WiFi and mobile reception
The WiFi is free to use. The password "gvh-wifi" is also displayed on the notice board in the foyer of the main hall. If it doesn't work, check that the router on the window sill in the main hall hasn't been switched off accidentally! Please note there is no mobile phone reception in the village centre. You can normally get a signal on higher ground just outside the village.
Please feel free to use our kitchen facilities but do not forget to check that everything (other than the fridge) is switched off before you leave. Hot water for hot drinks is supplied from the wall-mounted boiler. Switch this on in the cupboard next to it and wait for it to heat up (10 - 15 minutes). Use the kettle for small quantities. Feel free to use the tea / coffee / sugar in the cupboard. There's some basic food supplies for provisionless visitors in the kitchen cupboard and in the freezer.
The cooker needs to be switched on at the socket on the wall. The fridge/freezer is normally left switched on. See separate instructions for the dishwasher.
First Aid etc.
In an emergency dial 999 from the phone box on the village green. There is a first aid kit in the kitchen. If any incidents occur while you are using our facilities, please record the details in the accident book which is in the first aid kit.
There is a Minor Injuries Unit at Alston Hospital, open 8am to 10pm. Phone 01434 381218. The doctors' surgery in Alston can be contacted on 01434 381214.
This comprises two shower cubicles, a wash basin and a single WC compartment. The room gets very steamy as the ventilation fan only runs when the lights are on. It's OK to leave them on for an hour or so after you've used the showers. The showers don't drain very well because of the poor slope of the floor. We're working to fix this, but in the meantime please use the squeegee to shift as much water into the drain as possible. Please bring your own towel if you're showering.
If your kit is wet when you arrive to stay overnight, you can use the spin dryer, and then hang your kit up. The dehumidifier works on a timer and will get clothing quite dry overnight, although you may need to empty its collection tray. Please keep the window closed when using the dehumidifier or you'll end up trying to dry the whole village!
Please use the pillowcases if you use the pillows, and pop them in the laundry basket before you go. If you have reserved bedding for your stay, it should be laid our ready for you. Again, please put used sheets and duvet covers in the laundry basket when you leave.
The Main Hall
Unless you have booked additional camp beds or experience difficulty obtaining access via the rear entrance, you will not have access to the main hall. We apologise in advance for any inconvenience caused by the occasional use of the main hall for an evening party or musical event.
When you leave
Please leave the bunkroom and other facilities as you would wish to find them. Cleaning materials are in the cupboard in the drying room.
Take as much of your rubbish away with you as you can. Put any other rubbish, and kitchen waste, into a blue rubbish bag (which we have to pay for), and leave it outside the front of the hall.
As the hall cleaner may not be in for a day or two, please turn all the radiator valves to '0', turn off all the lights and close the windows and doors. Please return the key to the keysafe.
In the event of a problem, caretaker Brian (Garrigill House, opposite the village hall) is usually on hand. There is a list of other contacts on the noticeboard inside the main entrance.